All Systems Operational

AI & Emerging Technology Operational
90 days ago
99.71 % uptime
Today
Microsoft Copilot Chat Operational
90 days ago
100.0 % uptime
Today
OpenAI ChatGPT Operational
90 days ago
99.07 % uptime
Today
Academic Technology Operational
90 days ago
100.0 % uptime
Today
Blackboard Learning Management System Operational
90 days ago
100.0 % uptime
Today
D2L Brightspace LMS Operational
90 days ago
100.0 % uptime
Today
Mediasite Operational
90 days ago
100.0 % uptime
Today
Administrative & Enterprise Operational
90 days ago
100.0 % uptime
Today
Ellucian Banner ERP Operational
90 days ago
100.0 % uptime
Today
Softdocs Operational
90 days ago
100.0 % uptime
Today
PeopleAdmin Operational
90 days ago
100.0 % uptime
Today
Collaboration & Communication Operational
90 days ago
100.0 % uptime
Today
Adobe Experience Manager (www.villanova.edu) Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
MyNova Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings Operational
90 days ago
100.0 % uptime
Today
Wildcat Newswire and Campus Currents Operational
90 days ago
100.0 % uptime
Today
University Bio Tool Operational
90 days ago
100.0 % uptime
Today
Data & Analytics Operational
90 days ago
99.92 % uptime
Today
IBM Cognos Analytics Operational
90 days ago
99.92 % uptime
Today
Devices & Software Operational
90 days ago
100.0 % uptime
Today
University-Managed Devices Operational
90 days ago
100.0 % uptime
Today
vDesktop Operational
90 days ago
100.0 % uptime
Today
Identity & Access Operational
90 days ago
100.0 % uptime
Today
Duo Multi-Factor Authentication Operational
90 days ago
100.0 % uptime
Today
Villanova Account Operational
90 days ago
100.0 % uptime
Today
Wildcard Operational
90 days ago
100.0 % uptime
Today
University Directory (directory.villanova.edu) Operational
90 days ago
100.0 % uptime
Today
Group Manager (villanova.edu/groupmanage) Operational
90 days ago
100.0 % uptime
Today
Infrastructure & Platforms Operational
90 days ago
100.0 % uptime
Today
VUMobile Operational
90 days ago
100.0 % uptime
Today
VUPlay Operational
90 days ago
100.0 % uptime
Today
VUGuest Operational
90 days ago
100.0 % uptime
Today
Wired Network Operational
90 days ago
100.0 % uptime
Today
GlobalProtect VPN Operational
90 days ago
100.0 % uptime
Today
Network File Storage Operational
90 days ago
100.0 % uptime
Today
Support & Project Delivery Operational
90 days ago
100.0 % uptime
Today
TeamDynamix Enterprise Service Management Operational
90 days ago
100.0 % uptime
Today
Smartsheet Single Sign On ( Company Credentials ) Operational
Smartsheet Smartsheet Login Operational
TeamDynamix Authentication Operational
TeamDynamix Email Operational
TeamDynamix API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 8, 2026

No incidents reported today.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Resolved - Microsoft has provided an update that services have been restored for all impacted customers.
Mar 6, 14:09 EST
Investigating - Microsoft is investigating degraded performance with various services. Affected applications include:
-Microsoft 365 admin center
- SharePoint Online
- Microsoft Teams

We will provide another update as more information becomes available.

Mar 6, 12:04 EST
Mar 5, 2026
Resolved - This incident has been resolved.
Mar 5, 13:56 EST
Update - Issues accessing Cognos should now be resolved for all users.
Mar 5, 13:55 EST
Update - We are continuing to investigate this issue.
Mar 5, 13:54 EST
Investigating - We are currently investigating this issue.
Mar 5, 13:03 EST
Completed - The scheduled migration of files for users with an active personal network file storage drive is now completed. The migrated files can be found in a new "HomeDrive_Migration" folder on their personal Villanova OneDrive. If users do not see this folder, then their personal network file storage drive contains no files and does not need to be migrated. Please reach out to the Service Desk at support@villanova.edu if you have any questions or issues.
Mar 5, 08:46 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 17:00 EST
Scheduled - Home Drive migrations begin Feb. 27 at 5 p.m. and are expected to be completed by March 2 for current users. During this window, please do not add or modify files in the Home Drive. Users' files will be migrated to Microsoft OneDrive and placed in a folder named "HomeDrive_Migration" at the root of the user's OneDrive. Users will receive a confirmation email once the migration is complete, after which their Home Drive will be deactivated. Please visit our knowledge base article for more information: https://villanova.teamdynamix.com/TDClient/2759/UNIT/KB/ArticleDet?ID=160198
Feb 27, 10:27 EST
Mar 4, 2026
Resolved - University Technology Services has applied a fix, and the ChatGPT authentication issue affecting some users should now be resolved.
Mar 4, 16:35 EST
Investigating - University Technology Services is currently investigating reports of a ChatGPT authentication issue affecting some users. Please check back for updates.
Mar 3, 17:36 EST
Mar 3, 2026
Mar 2, 2026

No incidents reported.

Mar 1, 2026
Completed - The scheduled maintenance has been completed and the services are now operational. Please email support@villanova.edu if you encounter any issues.
Mar 1, 20:37 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 17:00 EST
Scheduled - University Technology Services will perform a planned system upgrade this Sunday, March 1, between 5 and 10 p.m. Access to multiple applications will be impacted during this time, including Villanova Account password management, Directory Services, Group Manager, Campus Currents & Newswire submissions, Wildcard photo upload, and the University bio tool.
Feb 27, 09:09 EST
Feb 28, 2026
Completed - The scheduled maintenance has been completed.
Feb 28, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 01:00 EST
Scheduled - On Saturday, February 28th, between 1–5:00 AM (EST), Mediasite (Villanova University’s enterprise video cloud system) will undergo scheduled maintenance. During this time, you may experience limited access or temporary outages while using the Mediasite system to access presentation and channel links, upload recordings, use Mediasite Capture or Capture, or access the MyMediasite web portal.
Feb 24, 19:00 EST
Feb 27, 2026
Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026
Resolved - As of 12:55 p.m., Duo has resolved the incident. If you are still experiencing issues with Duo, please submit a ticket through the Services and Support Portal.
Feb 23, 13:04 EST
Monitoring - Duo has deployed a fix for the gateway timeouts and is now seeing successful authentications. We are currently monitoring for any further issues. For additional information, please visit Duo's Status page at https://status.duo.com. Please continue to check back for updates.
Feb 23, 12:12 EST
Update - Microsoft is currently investigating an issue where users in the United States may experience 504 gateway timeout errors when attempting to access services that require Multi-Factor Authentication (MFA). For additional information, please visit Microsoft's Status page at https://status.cloud.microsoft. Please continue to check back for updates.
Feb 23, 11:37 EST
Investigating - University Technology Services is currently investigating reports of a partial Duo authentication outage affecting some users. Please check back for updates.
Feb 23, 09:56 EST
Feb 22, 2026

No incidents reported.