Identified - iPrint.villanova.edu is undergoing system maintenance and is currently available only to on-campus users or those connected through the Villanova VPN. Intermittent unavailability may occur until maintenance is complete.

For urgent requests or additional support, please contact:

- Jenn Koder: 610-519-5914
- John Gebhart: 610-519-7461
- Bonnie Lyons: 610-519-5915

Nov 13, 2026 - 18:48 EST
Monitoring - Microsoft has identified the issue and implemented a fix, so customers may see improved sign-in/access while email delivery and processing continue to catch up. Microsoft does not have yet have an ETA for full recovery.
Nov 13, 2026 - 15:15 EST
Update - Microsoft is continuing to work on the Microsoft 365 outage. While applying fixes, Microsoft saw a spike in traffic to its servers, which is slowing recovery. Microsoft is adding server capacity to handle the load and is working to bring affected systems back online, though some of these systems have not yet responded to the fixes. No estimated time of full resolution has been provided.
Nov 13, 2026 - 08:39 EST
Identified - Microsoft is continuing work to restore affected Microsoft 365 services. Several services are showing gradual improvement, but performance remains inconsistent and has not fully returned to normal. Microsoft has not yet provided an estimated time of resolution.

You may continue to experience the following issues:
- Exchange Online (Outlook): Mailboxes may not load in Outlook on the web, desktop, or mobile, and email delivery may be delayed.
- Microsoft Teams: Calendar features, including scheduling, viewing, and editing meetings, may fail. Core features like calls, chats, channel messages, and joining meetings are largely unaffected.
- Microsoft Copilot 365: Copilot Chat may not load or respond and may be unable to access email, calendar, or file data.
- Microsoft Planner and To Do: The apps may not load, and tasks may not save.
- Microsoft 365 apps: Recently used files may not appear. Files stored in SharePoint Online and OneDrive can still be opened directly.

Nov 13, 2026 - 06:10 EST
Update - Microsoft is continuing to investigate outages affecting various services and no estimated time of resolution has been provided.

Potentially impacted services include:
- Exchange Online (Outlook)
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do

Nov 12, 2026 - 15:46 EST
Update - We are continuing to investigate this issue.
Nov 12, 2026 - 13:45 EST
Update - We are continuing to investigate this issue.
Nov 12, 2026 - 13:43 EST
Investigating - University Technology Services is currently investigating a reported outage of various Microsoft 365 services, including:
- Exchange Online (Outlook)
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365.

Please check back for updates.

Nov 12, 2026 - 13:17 EST
Monitoring - Technology Services is addressing industry-wide security certificate changes that may affect some Villanova websites beginning Nov. 16. Users may encounter a security warning or be unable to access an affected website. If you receive a certificate or security warning on a Villanova website, do not bypass the warning. Please report the affected Villanova website and, if possible, include a screenshot of the warning using the Report an SSL Certificate Issue: https://villanova.teamdynamix.com/TDClient/2759/UNIT/Requests/ServiceOffering/1234/Report-SSL-Certificate-Issue/Request.

Technology Services will provide updates here as additional information becomes available.

Nov 11, 2026 - 16:54 EST
AI & Emerging Technology Operational
Microsoft Copilot Chat Operational
OpenAI ChatGPT Operational
Academic Technology Operational
D2L Brightspace LMS Operational
Mediasite Operational
Administrative & Enterprise Operational
Ellucian Banner ERP Operational
Softdocs Operational
PeopleAdmin Operational
UKG Ready Operational
Degree Works Operational
Library Resources Operational
Collaboration & Communication Degraded Performance
Adobe Experience Manager (www.villanova.edu) Operational
Microsoft 365 Degraded Performance
MyNova Operational
Zoom Meetings Operational
Wildcat Newswire and Campus Currents Operational
University Bio Tool Operational
Emma Mass Email Marketing Platform Operational
Nova Now Operational
Zoom Phone Operational
Zoom Contact Center Operational
iPrint Under Maintenance
Data & Analytics Operational
IBM Cognos Analytics Operational
Devices & Software Operational
University-Managed Devices Operational
vDesktop Operational
vPrint Operational
Identity & Access Operational
Duo Multi-Factor Authentication Operational
Villanova Account Operational
Wildcard Operational
University Directory (directory.villanova.edu) Operational
Group Manager (villanova.edu/groupmanage) Operational
Single Sign-On Operational
Infrastructure & Platforms Operational
VUMobile Operational
VUPlay Operational
VUGuest Operational
Wired Network Operational
GlobalProtect VPN Operational
Network File Storage Operational
Support & Project Delivery Operational
TeamDynamix Enterprise Service Management Operational
Smartsheet Single Sign On ( Company Credentials ) Operational
Smartsheet Smartsheet Login Operational
TeamDynamix Authentication Operational
TeamDynamix Email Operational
TeamDynamix API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 13, 2026

Unresolved incidents: Maintenance: iPrint.villanova.edu, Outage: Microsoft 365, (11/16) Potential Security Certificate Warnings on Villanova Websites.

Nov 12, 2026

Nov 11, 2026

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Resolved - This incident has been resolved.
Nov 3, 11:24 EST
Investigating - vPrint is currently unavailable at Vic Maggitii Hall. Technology Services has engaged the printing vendor to expedite parts delivery. In the interim, please use nearby print locations at Corr Hall and Connelly Center.
Nov 2, 15:12 EST

Nov 2, 2026

Resolved - This incident has been resolved.
Nov 2, 15:08 EST
Monitoring - University Technology Services, campus partners, and vendors continue to respond to a recently identified security issue.

The following sites are currently affected and may be intermittently unavailable, including but not limited to:
blog.library.villanova.edu
dimenovels.org
vustuff.org
wwionline.org
admin.journals.villanova.edu
vupop.villanova.edu
rootedproject.org
thetriumphofdavid.com

We apologize for the disruption and appreciate your patience.

Oct 23, 15:37 EDT
Update - University Technology Services, campus partners, and vendors continue to respond to a recently identified security issue.

The following sites are currently affected and may be intermittently unavailable, including but not limited to:
library.villanova.edu
search.law.villanova.edu
blog.library.villanova.edu
laundry.villanova.edu
dimenovels.org
vustuff.org
wwionline.org
admin.journals.villanova.edu
vupop.villanova.edu
cm.maxient.com/index.php?villanova is fixed
rootedproject.org
thetriumphofdavid.com

We apologize for the disruption and appreciate your patience.

Oct 21, 12:41 EDT
Investigating - Technology Services is currently investigating and responding to a web vulnerability that may impact various Villanova web resources. We will provide more information later in the day.
Oct 21, 10:14 EDT

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.