(5/26) Windows BitLocker Recovery Key Update
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 2026 - 11:00 EDT
Scheduled - University Technology Services will be performing scheduled maintenance on University-managed Windows devices, which will roll out over the next few weeks. During this update, your device may boot into a BitLocker Recovery screen. For more information on BitLocker Recovery Keys, please visit this knowledge base article: https://villanova.teamdynamix.com/TDClient/2759/UNIT/KB/Article/159016/Windows-Retrieving-your-BitLocker-Recovery-Key

We appreciate your patience. If you have questions about this maintenance, please contact the Service Desk.
May 26, 2026 11:00 - Jun 2, 2026 11:00 EDT
Uptime over the past 90 days. View historical uptime.
AI & Emerging Technology Operational
90 days ago
100.0 % uptime
Today
Microsoft Copilot Chat Operational
90 days ago
100.0 % uptime
Today
OpenAI ChatGPT Operational
90 days ago
100.0 % uptime
Today
Academic Technology Major Outage
90 days ago
98.05 % uptime
Today
Blackboard Learning Management System Major Outage
90 days ago
94.17 % uptime
Today
D2L Brightspace LMS Operational
90 days ago
100.0 % uptime
Today
Mediasite Operational
90 days ago
100.0 % uptime
Today
Administrative & Enterprise Operational
90 days ago
99.99 % uptime
Today
Ellucian Banner ERP Operational
90 days ago
99.98 % uptime
Today
Softdocs Operational
90 days ago
100.0 % uptime
Today
PeopleAdmin Operational
90 days ago
100.0 % uptime
Today
UKG Ready Operational
90 days ago
100.0 % uptime
Today
Degree Works Operational
90 days ago
100.0 % uptime
Today
Collaboration & Communication Operational
90 days ago
100.0 % uptime
Today
Adobe Experience Manager (www.villanova.edu) Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
MyNova Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings Operational
90 days ago
100.0 % uptime
Today
Wildcat Newswire and Campus Currents Operational
90 days ago
100.0 % uptime
Today
University Bio Tool Operational
90 days ago
100.0 % uptime
Today
Emma Mass Email Marketing Platform Operational
90 days ago
100.0 % uptime
Today
Nova Now Operational
90 days ago
100.0 % uptime
Today
Data & Analytics Operational
90 days ago
100.0 % uptime
Today
IBM Cognos Analytics Operational
90 days ago
100.0 % uptime
Today
Devices & Software Operational
90 days ago
100.0 % uptime
Today
University-Managed Devices Operational
90 days ago
100.0 % uptime
Today
vDesktop Operational
90 days ago
100.0 % uptime
Today
Identity & Access Operational
90 days ago
100.0 % uptime
Today
Duo Multi-Factor Authentication Operational
90 days ago
100.0 % uptime
Today
Villanova Account Operational
90 days ago
100.0 % uptime
Today
Wildcard Operational
90 days ago
100.0 % uptime
Today
University Directory (directory.villanova.edu) Operational
90 days ago
100.0 % uptime
Today
Group Manager (villanova.edu/groupmanage) Operational
90 days ago
100.0 % uptime
Today
Infrastructure & Platforms Operational
90 days ago
100.0 % uptime
Today
VUMobile Operational
90 days ago
100.0 % uptime
Today
VUPlay Operational
90 days ago
100.0 % uptime
Today
VUGuest Operational
90 days ago
100.0 % uptime
Today
Wired Network Operational
90 days ago
100.0 % uptime
Today
GlobalProtect VPN Operational
90 days ago
100.0 % uptime
Today
Network File Storage Operational
90 days ago
100.0 % uptime
Today
Support & Project Delivery Operational
90 days ago
100.0 % uptime
Today
TeamDynamix Enterprise Service Management Operational
90 days ago
100.0 % uptime
Today
Smartsheet Single Sign On ( Company Credentials ) Operational
Smartsheet Smartsheet Login Operational
TeamDynamix Authentication Operational
TeamDynamix Email Operational
TeamDynamix API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 28, 2026

No incidents reported today.

Jun 27, 2026
(6/27) Planned Maintenance - Mediasite
Completed - The scheduled maintenance has been completed.
Jun 27, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 01:00 EDT
Scheduled - On Saturday, June 27, between 1 and 5 a.m., Mediasite (Villanova University’s enterprise video cloud system) will undergo scheduled maintenance. During this time, you may experience limited access or temporary outages while using the Mediasite system to access presentation and channel links, upload recordings, use Mediasite Capture, or access the MyMediasite web portal.
Jun 16, 17:18 EDT
Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
Partial Outage: Single Sign On
Resolved - The incident has been resolved. If you are still experiencing issues with Single Sign-On, then please contact the Service Desk.
Jun 24, 10:39 EDT
Investigating - University Technology Services is investigating an intermittent performance degradation issue affecting Single Sign-On with Villanova Accounts. Affected applications include any services with Single Sign-On. We will provide another update as more information becomes available.
Jun 23, 09:03 EDT
Jun 23, 2026
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
(6/18) - Blackboard
Completed - The scheduled maintenance has been completed.
Jun 19, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 09:00 EDT
Scheduled - University Technology Services will officially retire Blackboard on June 18 as we complete the migration to Brightspace. We appreciate your patience. If you have questions, please contact the Service Desk.
Jun 16, 17:16 EDT
Jun 18, 2026
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026
(6/14) Cognos/ODS
Completed - The scheduled maintenance has been completed.
Jun 14, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 13:00 EDT
Scheduled - On Sunday, June 14, from 1 to 5 p.m., University Technology Services will perform routine maintenance for the Operational Data Store (ODS). During this time, ODS and Cognos will be unavailable. This planned maintenance supports Villanova’s commitment to secure and high-performing data systems. We appreciate your patience. If you have questions about this maintenance, please contact the Service Desk.
Jun 11, 10:03 EDT
(6/14) NOVASIS/Banner Admin Maintenance
Completed - University Technology Services has completed maintenance on NOVASIS and Banner Admin on Sunday, June 14, focused on Single Sign-On (SSO). Access may have been intermittently unavailable during the maintenance window.

This update introduces a more modern, unified login experience aligned with systems such as MyNova, Brightspace, and other services, improving security, reliability, and performance. As part of a phased transition, a small number of NOVASIS pages will temporarily continue to display the legacy login screen.

If you are experiencing issues or have questions, please contact the Service Desk.
Jun 14, 10:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 07:00 EDT
Scheduled - University Technology Services will perform rescheduled maintenance on NOVASIS and Banner Admin on Sunday, June 14, from 7 a.m. to 3 p.m. During this time, access to NOVASIS and Banner Admin will be intermittently unavailable as the University completes the transition of Banner and NOVASIS to the Single Sign-On (SSO) system. This work, originally planned for June 5, was postponed as a precaution after a potential risk was identified during implementation. The update will introduce a more modern experience and a unified login process aligned with systems such as MyNova, improving security, reliability, and performance. Please complete time-sensitive tasks in advance. For questions, contact the Service Desk.
Jun 5, 14:54 EDT
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