Identified - iPrint.villanova.edu is undergoing system maintenance and is currently available only to on-campus users or those connected through the Villanova VPN. Intermittent unavailability may occur until maintenance is complete.
For urgent requests or additional support, please contact:
- Jenn Koder: 610-519-5914
- John Gebhart: 610-519-7461
- Bonnie Lyons: 610-519-5915
Nov 13, 2026 - 18:48 EST
For urgent requests or additional support, please contact:
- Jenn Koder: 610-519-5914
- John Gebhart: 610-519-7461
- Bonnie Lyons: 610-519-5915
Nov 13, 2026 - 18:48 EST
Monitoring - Microsoft has identified the issue and implemented a fix, so customers may see improved sign-in/access while email delivery and processing continue to catch up. Microsoft does not have yet have an ETA for full recovery.
Nov 13, 2026 - 15:15 EST
Nov 13, 2026 - 15:15 EST
Update - Microsoft is continuing to work on the Microsoft 365 outage. While applying fixes, Microsoft saw a spike in traffic to its servers, which is slowing recovery. Microsoft is adding server capacity to handle the load and is working to bring affected systems back online, though some of these systems have not yet responded to the fixes. No estimated time of full resolution has been provided.
Nov 13, 2026 - 08:39 EST
Nov 13, 2026 - 08:39 EST
Identified - Microsoft is continuing work to restore affected Microsoft 365 services. Several services are showing gradual improvement, but performance remains inconsistent and has not fully returned to normal. Microsoft has not yet provided an estimated time of resolution.
You may continue to experience the following issues:
- Exchange Online (Outlook): Mailboxes may not load in Outlook on the web, desktop, or mobile, and email delivery may be delayed.
- Microsoft Teams: Calendar features, including scheduling, viewing, and editing meetings, may fail. Core features like calls, chats, channel messages, and joining meetings are largely unaffected.
- Microsoft Copilot 365: Copilot Chat may not load or respond and may be unable to access email, calendar, or file data.
- Microsoft Planner and To Do: The apps may not load, and tasks may not save.
- Microsoft 365 apps: Recently used files may not appear. Files stored in SharePoint Online and OneDrive can still be opened directly.
Nov 13, 2026 - 06:10 EST
You may continue to experience the following issues:
- Exchange Online (Outlook): Mailboxes may not load in Outlook on the web, desktop, or mobile, and email delivery may be delayed.
- Microsoft Teams: Calendar features, including scheduling, viewing, and editing meetings, may fail. Core features like calls, chats, channel messages, and joining meetings are largely unaffected.
- Microsoft Copilot 365: Copilot Chat may not load or respond and may be unable to access email, calendar, or file data.
- Microsoft Planner and To Do: The apps may not load, and tasks may not save.
- Microsoft 365 apps: Recently used files may not appear. Files stored in SharePoint Online and OneDrive can still be opened directly.
Nov 13, 2026 - 06:10 EST
Update - Microsoft is continuing to investigate outages affecting various services and no estimated time of resolution has been provided.
Potentially impacted services include:
- Exchange Online (Outlook)
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
Nov 12, 2026 - 15:46 EST
Potentially impacted services include:
- Exchange Online (Outlook)
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
Nov 12, 2026 - 15:46 EST
Update - We are continuing to investigate this issue.
Nov 12, 2026 - 13:45 EST
Nov 12, 2026 - 13:45 EST
Update - We are continuing to investigate this issue.
Nov 12, 2026 - 13:43 EST
Nov 12, 2026 - 13:43 EST
Investigating - University Technology Services is currently investigating a reported outage of various Microsoft 365 services, including:
- Exchange Online (Outlook)
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365.
Please check back for updates.
Nov 12, 2026 - 13:17 EST
- Exchange Online (Outlook)
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365.
Please check back for updates.
Nov 12, 2026 - 13:17 EST
Monitoring - Technology Services is addressing industry-wide security certificate changes that may affect some Villanova websites beginning Nov. 16. Users may encounter a security warning or be unable to access an affected website. If you receive a certificate or security warning on a Villanova website, do not bypass the warning. Please report the affected Villanova website and, if possible, include a screenshot of the warning using the Report an SSL Certificate Issue: https://villanova.teamdynamix.com/TDClient/2759/UNIT/Requests/ServiceOffering/1234/Report-SSL-Certificate-Issue/Request.
Technology Services will provide updates here as additional information becomes available.
Nov 11, 2026 - 16:54 EST
Technology Services will provide updates here as additional information becomes available.
Nov 11, 2026 - 16:54 EST
AI & Emerging Technology
Operational
Microsoft Copilot Chat
Operational
OpenAI ChatGPT
Operational
Academic Technology
Operational
D2L Brightspace LMS
Operational
Mediasite
Operational
Administrative & Enterprise
Operational
Ellucian Banner ERP
Operational
Softdocs
Operational
PeopleAdmin
Operational
UKG Ready
Operational
Degree Works
Operational
Library Resources
Operational
Collaboration & Communication
Degraded Performance
Adobe Experience Manager (www.villanova.edu)
Operational
Microsoft 365
Degraded Performance
MyNova
Operational
Zoom Meetings
Operational
Wildcat Newswire and Campus Currents
Operational
University Bio Tool
Operational
Emma Mass Email Marketing Platform
Operational
Nova Now
Operational
Zoom Phone
Operational
Zoom Contact Center
Operational
iPrint
Under Maintenance
Data & Analytics
Operational
IBM Cognos Analytics
Operational
Devices & Software
Operational
University-Managed Devices
Operational
vDesktop
Operational
vPrint
Operational
Identity & Access
Operational
Duo Multi-Factor Authentication
Operational
Villanova Account
Operational
Wildcard
Operational
University Directory (directory.villanova.edu)
Operational
Group Manager (villanova.edu/groupmanage)
Operational
Single Sign-On
Operational
Infrastructure & Platforms
Operational
VUMobile
Operational
VUPlay
Operational
VUGuest
Operational
Wired Network
Operational
GlobalProtect VPN
Operational
Network File Storage
Operational
Support & Project Delivery
Operational
TeamDynamix Enterprise Service Management
Operational
Smartsheet Single Sign On ( Company Credentials )
Operational
Smartsheet Smartsheet Login
Operational
TeamDynamix Authentication
Operational
TeamDynamix Email
Operational
TeamDynamix API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
