Microsoft has identified the issue and implemented a fix, so customers may see improved sign-in/access while email delivery and processing continue to catch up. Microsoft does not have yet have an ETA for full recovery.
Posted Nov 13, 2026 - 15:15 EST
Update
Microsoft is continuing to work on the Microsoft 365 outage. While applying fixes, Microsoft saw a spike in traffic to its servers, which is slowing recovery. Microsoft is adding server capacity to handle the load and is working to bring affected systems back online, though some of these systems have not yet responded to the fixes. No estimated time of full resolution has been provided.
Posted Nov 13, 2026 - 08:39 EST
Identified
Microsoft is continuing work to restore affected Microsoft 365 services. Several services are showing gradual improvement, but performance remains inconsistent and has not fully returned to normal. Microsoft has not yet provided an estimated time of resolution.
You may continue to experience the following issues: - Exchange Online (Outlook): Mailboxes may not load in Outlook on the web, desktop, or mobile, and email delivery may be delayed. - Microsoft Teams: Calendar features, including scheduling, viewing, and editing meetings, may fail. Core features like calls, chats, channel messages, and joining meetings are largely unaffected. - Microsoft Copilot 365: Copilot Chat may not load or respond and may be unable to access email, calendar, or file data. - Microsoft Planner and To Do: The apps may not load, and tasks may not save. - Microsoft 365 apps: Recently used files may not appear. Files stored in SharePoint Online and OneDrive can still be opened directly.
Posted Nov 13, 2026 - 06:10 EST
Update
Microsoft is continuing to investigate outages affecting various services and no estimated time of resolution has been provided.
Potentially impacted services include: - Exchange Online (Outlook) - Microsoft Teams - SharePoint Online - Microsoft Copilot 365 - Microsoft Defender XDR - Microsoft Planner - Microsoft To Do
Posted Nov 12, 2026 - 15:46 EST
Update
We are continuing to investigate this issue.
Posted Nov 12, 2026 - 13:45 EST
Update
We are continuing to investigate this issue.
Posted Nov 12, 2026 - 13:43 EST
Investigating
University Technology Services is currently investigating a reported outage of various Microsoft 365 services, including: - Exchange Online (Outlook) - Microsoft Teams - SharePoint Online - Microsoft Copilot 365.
Please check back for updates.
Posted Nov 12, 2026 - 13:17 EST
This incident affects: Collaboration & Communication (Microsoft 365).