3/18/26 - Partial Outage: UKG Ready

Incident Report for Villanova University IT Status

Resolved

This incident has been resolved.
Posted Mar 18, 2026 - 14:42 EDT

Monitoring

A fix has been implemented and is rolling out to affected systems. UKG Ready should once again be fully operational. Other affected systems should be resolved soon.
Posted Mar 18, 2026 - 12:55 EDT

Update

We are continuing to investigate this issue.
Posted Mar 18, 2026 - 10:58 EDT

Investigating

At this time, supervisors may be unable to view employee's time and attendance in UKG Ready. UTS teams are working to identify and resolve the issue. Please check back for updates.
Posted Mar 18, 2026 - 10:22 EDT
This incident affected: Data & Analytics (IBM Cognos Analytics), Identity & Access (University Directory (directory.villanova.edu)), and Administrative & Enterprise (UKG Ready).