All Systems Operational

AI & Emerging Technology Operational
90 days ago
99.78 % uptime
Today
Microsoft Copilot Chat Operational
90 days ago
100.0 % uptime
Today
OpenAI ChatGPT Operational
90 days ago
99.4 % uptime
Today
Academic Technology Operational
90 days ago
100.0 % uptime
Today
Blackboard Learning Management System Operational
90 days ago
100.0 % uptime
Today
D2L Brightspace LMS Operational
90 days ago
100.0 % uptime
Today
Mediasite Operational
90 days ago
100.0 % uptime
Today
Administrative & Enterprise Operational
90 days ago
99.96 % uptime
Today
Ellucian Banner ERP Operational
90 days ago
100.0 % uptime
Today
Softdocs Operational
90 days ago
100.0 % uptime
Today
PeopleAdmin Operational
90 days ago
100.0 % uptime
Today
UKG Ready Operational
90 days ago
99.84 % uptime
Today
Collaboration & Communication Operational
90 days ago
100.0 % uptime
Today
Adobe Experience Manager (www.villanova.edu) Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
MyNova Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings Operational
90 days ago
100.0 % uptime
Today
Wildcat Newswire and Campus Currents Operational
90 days ago
100.0 % uptime
Today
University Bio Tool Operational
90 days ago
100.0 % uptime
Today
Emma Mass Email Marketing Platform Operational
90 days ago
100.0 % uptime
Today
Data & Analytics Operational
90 days ago
99.72 % uptime
Today
IBM Cognos Analytics Operational
90 days ago
99.72 % uptime
Today
Devices & Software Operational
90 days ago
100.0 % uptime
Today
University-Managed Devices Operational
90 days ago
100.0 % uptime
Today
vDesktop Operational
90 days ago
100.0 % uptime
Today
Identity & Access Operational
90 days ago
99.96 % uptime
Today
Duo Multi-Factor Authentication Operational
90 days ago
100.0 % uptime
Today
Villanova Account Operational
90 days ago
100.0 % uptime
Today
Wildcard Operational
90 days ago
100.0 % uptime
Today
University Directory (directory.villanova.edu) Operational
90 days ago
99.82 % uptime
Today
Group Manager (villanova.edu/groupmanage) Operational
90 days ago
100.0 % uptime
Today
Infrastructure & Platforms Operational
90 days ago
100.0 % uptime
Today
VUMobile Operational
90 days ago
100.0 % uptime
Today
VUPlay Operational
90 days ago
100.0 % uptime
Today
VUGuest Operational
90 days ago
100.0 % uptime
Today
Wired Network Operational
90 days ago
100.0 % uptime
Today
GlobalProtect VPN Operational
90 days ago
100.0 % uptime
Today
Network File Storage Operational
90 days ago
100.0 % uptime
Today
Support & Project Delivery Operational
90 days ago
100.0 % uptime
Today
TeamDynamix Enterprise Service Management Operational
90 days ago
100.0 % uptime
Today
Smartsheet Single Sign On ( Company Credentials ) Operational
Smartsheet Smartsheet Login Operational
TeamDynamix Authentication Operational
TeamDynamix Email Operational
TeamDynamix API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 25, 2026

No incidents reported today.

Mar 24, 2026
Resolved - This incident has been resolved.
Mar 24, 16:30 EDT
Investigating - University Technology Services is investigating a partial outage with UKG Ready. At this time, supervisors may be unable to view employee's time and attendance in UKG Ready. UTS teams are working to identify and resolve the issue.

Other affected applications include Cognos Analytics and University Directory. We will provide another update as more information becomes available.

Mar 24, 08:30 EDT
Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Resolved - This problem has been resolved by rolling back a device policy while further investigation takes place.
Mar 20, 09:12 EDT
Update - Technology Services continues to investigate the issue with devices prompting for BitLocker recovery keys.
Mar 17, 10:26 EDT
Investigating - University Technology Services is investigating increased reports of BitLocker Recovery on University-managed devices. Users can retrieve a recovery key by contacting the Service Desk or following the instructions in this KB article from another device: https://villanova.teamdynamix.com/TDClient/2759/UNIT/KB/ArticleDet?ID=159016
Mar 16, 08:53 EDT
Completed - The scheduled maintenance has been completed.
Mar 20, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 06:30 EDT
Update - Date Change Update: Please note that the date of the scheduled maintence is now Friday, March 20, from 6:30 to 7:30 a.m.
Mar 16, 09:57 EDT
Scheduled - University Technology Services will be performing scheduled maintenance on Banner-related applications (NOVASIS and Banner). Access to Banner services will be temporarily unavailable as the University completes a required upgrade to the Banner environment. This work is part of our ongoing efforts to maintain system reliability, security, and performance for the campus community. During the outage window, users may be unable to access Banner-related applications and services. We recommend planning any time‑sensitive work accordingly and completing critical tasks in advance of the interruption. Our technical teams will work diligently to complete the upgrade and restore services as quickly as possible. Thank you for your patience and understanding as we make these necessary improvements to our systems. If you have questions about this maintenance, please contact the Service Desk.
Mar 13, 12:56 EDT
Mar 19, 2026

No incidents reported.

Mar 18, 2026
Resolved - This incident has been resolved.
Mar 18, 14:42 EDT
Monitoring - A fix has been implemented and is rolling out to affected systems. UKG Ready should once again be fully operational. Other affected systems should be resolved soon.
Mar 18, 12:55 EDT
Update - We are continuing to investigate this issue.
Mar 18, 10:58 EDT
Investigating - At this time, supervisors may be unable to view employee's time and attendance in UKG Ready. UTS teams are working to identify and resolve the issue. Please check back for updates.
Mar 18, 10:22 EDT
Mar 17, 2026
Completed - The scheduled maintenance has been completed.
Mar 17, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 08:00 EDT
Scheduled - Emma will be performing scheduled maintenance during this time. This window is expected to last 2 hours, and users may experience issues with asset labeling within document and image libraries at that time. For more information, please visit Emma's status page for more info: https://status.myemma.com/incident/663494

We appreciate your patience. If you have questions about this maintenance, please contact the Service Desk.

Mar 16, 13:58 EDT
Mar 16, 2026
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.